انتبه إلى ملاحظة بطاقات الائتمان + كرسي الأطفال
At VIP Jordan Tours, every detail matters. We believe that transparency and clarity are the foundation of a trusted partnership.
Below you will find all the essential information you need to know before booking your luxury transfer with us. Please take a moment to review it.
We want your journey to be seamless from the very first step.
Pricing Information
- All prices are in U.S. Dollars (USD) per vehicle.
- Fully inclusive of all taxes and fees.
- No hidden charges or surprise costs. The price you see is the price you pay.
Exclusive Contracted Rates
- These special rates reflect our direct supplier agreements.
- Valid only when booking directly through our company.
- Not available through third-party platforms or resellers.
Payment and Charges
- No Hidden Charges. You will only pay the agreed upon amount. No unexpected fees.
- Advance Payment Required. Full or partial prepayment is necessary to secure your reservation.
- Price Adjustments. The agreed rates are subject to any unexpected or significant increases in government fuel prices. Any such increase will be added to the cost of your booked services, even if they are already confirmed, as fuel is purchased daily and cannot be stored. If a price increase does not suit your budget, you have the right to cancel your confirmed services for a full refund, minus any bank or transfer fees.
- Payment Methods. We accept major credit cards, debit cards, and bank transfers. (Please confirm which methods you accept.)
Booking and Availability
- Subject to Availability. All bookings depend on vehicle availability at the time of request.
- Early Booking Advised. To guarantee your preferred vehicle, we recommend booking in advance. Last minute availability cannot be assured.
Vehicle Information
- Photo Disclaimer. Website images are for reference only. Actual vehicle colors may vary, but quality and standards remain consistent.
- Alternative Options. If your selected vehicle is unavailable, we will provide a suitable alternative of equal standard and class.
- Operator's Discretion. In rare cases or exceptional circumstances beyond our control, we reserve the right to substitute your reserved vehicle with one of the same category or an upgraded option.
Driver Wait Times
Standard Pickups (Hotel, Home, Work Address):
- If parking is allowed, the driver will wait up to 15 minutes after the scheduled pick-up time.
- If parking is not allowed, the driver will call 5 minutes before arrival.
Airport, Port, Border, or Train Station Pickups:
- Includes one hour of complimentary wait time.
- Providing travel details (flight number, ship name, train number, etc.) allows the driver to track delays or early arrivals when possible.
Important: Late arrivals or "no-shows" are considered last minute cancellations and the full rental amount will be charged.
Vehicle Rules
- Smoking. Smoking is strictly prohibited in all vehicles.
- Food and Drinks. Only water is allowed during the journey. Any spills requiring cleaning may result in an additional charge.
- Luggage Capacity. Please ensure your luggage matches the selected vehicle's capacity. Drivers may refuse service if the load is deemed unsafe.
Children
- No Child Discounts. Every child occupies a seat, and the number of seats must match the total number of passengers.
- Child Seats. Please request child seats in advance if needed.
(Please confirm if you offer this.)
